Shipping

How long does it take?

We make to order (yep, we actually manufacture!) so ship two working days after receipt of payment. Transit times will vary depending on your location but it is generally 2-5 working days. Our freight company will email you upon despatch with a hyperlink that will enable you to track your parcel as it travels.

How much does it cost?

The total shipping cost is based on the combined weight of the items you have ordered and their destination. You can estimate your shipping costs in the check-out area without having to enter all your details.

Please be aware that further charges may apply if clear delivery instructions are not provided and our courier company is required to make an additional delivery attempt.

Delivering your order

We use Australia Post to ship your order. You can supply delivery instructions in the event that no one will be home on the day of delivery e.g. please leave at front door. However, we strongly recommend you have your order delivered to a business address or opt for a card to be left for later collection. Items requested to be left unattended are done so at your own risk.For safety reasons, drivers are not able to venture further than the front area of the property.

Tracking your order

On check-out we ask for your email address. This is because our courier company will email you upon despatch with a hyperlink that will enable you to track your parcel as it travels.

International orders

For international orders please contact us directly. Prices on our site are quoted in Australian dollars, inclusive of GST . We’re more than happy to ship outside Australia but will need to get back in touch with you with shipping costs.

Out of Stock/Delays

If we’re unable to supply what you’ve ordered or there will be a delay in manufacturing, we will contact you to advise. You can then choose to wait, change what you’ve ordered or you may simply cancel your order.

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